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Established in 2000 with more than 150 years of management expertise in property services for Commercial, Pharmaceutical, Educational, Aged and Health Care and Manufacturing sectors, Supercare Property Services currently services in excess of 420 clients across Australia and New Zealand.

Supercare is committed to providing consistent, property services management that is safe for employees and visitors, and ensures your organisation is always exceptionally presented. 

As a business-to-business services company, our focus is on getting the job done with minimal fuss and we achieve this through our outstanding staff with contemporary technology and systems.

Our ISO Accreditations, insurances and adhering to employment legislation such as the Modern Slavery Act ensure only the highest business practices are implemented for our staff and valued clients.

With a 24/7 call centre, clients are assured that any additional service or concerns are managed quickly and professionally. We go out of our way to provide value that strengthens our relationship with our clients and sets us apart from our competition.

Environment 14001
ISO 9001 Quality
Health & Safety 4801

Corporate Governance

We are transparent, easy to do business with and proud to be associated with companies that share our believes, outlook and operational equality in ensuring the most favourable outcomes for all parties concerned.

Our leadership team are customer focused generating a high client retention rate.

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Supercare - Mark Andre

Mark Andre

Director

Our Managing Director Mark Andre has been active within the cleaning industry for nearly 40 years, having built a very successful business overseas prior to immigrating to Australia in 2000.

Upon arrival he established Supercare Cleaning. During the first months of operation he worked from home servicing many of the small accounts himself.

Over the years Mark has gained significant exposure to the service requirements of most industries commercial, medical, pharmaceutical, entertainment, educational, aged and healthcare. This Knowledge he freely shares with his team. He is the person you can chat with and he will help you to formulate solutions. He is interested in hearing how every client site is performing. He is approachable friendly and totally involved.

Cleaning is a people business and as such Mark’s first focus is in the employees. Ensuring they are looked after in all aspects of their employment, in particular in ensuring they have the skill set, enthusiasm and passion for the work they undertake. A great deal of thought goes into the selection of the team members. He looks at the team holistically selecting personnel that will complement the team. Mark truly believes that Supercare’s success has been brought about by its people, and their positive contribution to the targets and objectives of the company day in day out 365 days per year.

This is reflected in the retention of many of the early clients secured in 2001. This is a record that is unheard of in today’s marketplace.

“We are a Service Business relying of people to deliver its objectives. By providing a great working environment in which people feel wanted, valued and respected our Clients are the beneficiaries”.
Supercare - Neil Molyneux

Neil Molyneux

General Manager

Neil Molyneux is the General Manager of Supercare, joining the company in 2006 as Operations Manager. He has helped grow the company from a turnover of $1 million to $17 million per year.

In his role, Neil has built a strong team at Supercare delivering exceptional property services to more than 300 clients across Australia. By staying abreast of contemporary new techniques in property services, together with the managing director, Neil helped Supercare achieve three ISO accreditations in quality management systems, environmental management systems and occupational health and safety systems.

Neil has introduced many innovative products to Supercare’s systems including Stabilised Aqueous Ozone cleaning system that offers chemical free cleaning and reduces the chemical environment cleaners and the clients’ employees are exposed to.

Originally from the UK, Neil began his career in the Royal Navy then moved to Hong Kong before residing in Australia providing client retention for a Sydney based cleaning company.

Neil lives on Sydney’s Northern Beaches where he is a keen supporter of local rugby. Neil is the proud father of a son and twin daughters.

“I believe that as a manager I need to inspire and mentor staff to help develop their skills while also identifying their strengths and weaknesses. I also believe that listening is one of the most important things a manager can do.”
Supercare - Durasha Fernando

Durasha Fernando

National Sales Manager

Durasha joined the Supercare team in 2017, having gained 12 years of experience in facilities management in Australia and New Zealand.

She holds a Bachelor of Business (Marketing and Management), plus completing Postgraduate Marketing Studies in NZ. Once her studies were concluded she joined the facilities management industry where she performed various roles in Marketing, Account Management and Business Development for a multinational organisation.

In 2012, in recognition of her performance she was promoted and relocated to Australia, where she focused on training and development of sales teams in both Australia and NZ.
Durasha comes to Supercare with extensive experience having headed up a large sales teams in Sydney. Her division in Australia was recognised as the top performing team globally. Her skills involve; marketing, business development, account management, recruiting, training, budgets and cost management, dealing with suppliers and operations.

According to Durasha, sales is; “A consultative process where we work with the client to identify the current situation and identify the client’s needs. As part of this we develop solutions to improve the standards whilst achieving cost efficiencies. Applying this approach ensures that we build strong relationships with our clients and in turn they become advocates for Supercare.”

Durasha focuses on, national business development, marketing and customer service.

A successful team has great aptitude. As Winston Churchill says’ “Attitude is a little thing that will make a big difference”.
Supercare - Peter Vanzwan

Peter Vanzwan

National Operations Manager

Peter Vanzwan is the National Operations Manager for Supercare leading a team of six customer service managers ensuring operational targets, budgets and deadlines are met.

With a focus on customer service and compliance, Peter manages quality control across more than 250 NSW clients achieving an impressive 99 per cent performance-based client retention rate.

In his previous role as the Operations Manager for ARA Property Services he established client relationships, managed staff, ensured compliance and built OH&S development practices across its clients.

“A good boss is not worried about his own career but rather the careers of those who work with him."
Supercare - Tracie Munro

Tracie Munro

Queensland Branch Manager

Tracie Munro is the Queensland Branch Manager focused on providing tailored cleaning solutions to clients in Queensland. Her aptitude in building long term relationships and servicing clients has helped generate a strong base of more than 70 clients in the Queensland division since its inception in 2013.

Tracie joined Supercare in 2015 and manages all sales and operations in Queensland. In 2018 she oversaw tremendous growth, increasing revenue for the branch by 25 per cent. Prior to Supercare, Tracie was the Operations Manager and later the State Manager for franchise Coverall Cleaning Services.

When Tracie is not on her home turf in Queensland, she is a keen traveller recently visiting Indonesia and Cambodia. She also enjoys spending time with her family and one-year old granddaughter.

“As I build my team I remain accountable for the performance of the branch offering feedback and encouragement to the team. A key thing for me is to say thank you for the job done well.”
Supercare - Saurajit Sinha Roy

Saurajit Sinha Roy

Vic Manager

Saurajit (Roy) has 15 years working in the cleaning industry.

With business management and team leadership experience, Roy has grown the Victorian branch of Supercare to more than 50 clients. His passion for the industry and his can-do approach to client service, has helped create long term clients.

A strong driving force in delivering sales, operational and support team, Roy understands the customer’s needs. He offers valuable insight and a disciplined approach to promoting innovation to ensure sales, operation and support teams are well resourced.

“I recognise that the people I work with have lives outside of work, I feel this is important to remember and respect this when considering the work load of others.”
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Head Office

(For NSW, South Australia, Western Australia, ACT, Northern Territory and New Zealand)

Suite 30-32 /7 Narabang Way
Belrose NSW 2085

Telephone:
02 9986 1000

Fax:
02 9986 1100

Queensland

Office 9, Bldg 1, Corporate House, Gateway Office Park, 747 Lytton Road Murarrie QLD 4172

Telephone:
07 3117 3712
0414 292 272

Victoria

Unit 16a/ 1 International Drive Westmeadows Vic 3049​

Telephone:
0439 593 400

Supercare acknowledges the Traditional Owners and their custodianship of the Guringai, Turrbal and Wurundjeri Woi Wurrung land on which we meet. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country.