Supercare has seen some new faces in the team with customer service managers Michelle Agius joining the operations team for the northern Sydney region and Kirsty Stone for the south Brisbane region; Karine Duarte in Accounts and Arlette Kouchakdjian as Admin support for the NSW team.
Michelle began her career as a beauty therapist before switching her customer service expertise to managing the cleaning in a busy NSW hospital. From working for herself to managing more than 100 people, Michelle assisted in patient support for seven years. As part of this role Michelle became skilled in infection control as well as general cleaning which will be utilised for managing the cleaning for major clients such as aged care centres for Christian Brethren Community Services and Saluda medical Equipment Manufacturer for Supercare.
Kirsty Stone comes to customer service management with an eye for detail having previously worked in property presentation specialising in the co-ordination of cleaning, gardening, cosmetic maintenance, property styling and furniture hire for residential properties going to market. Her ability to manage multiple service requirements will be ideal for her north Brisbane clients such as Queensland Fertility Group and Funlab entertainment venues Archie Brothers and Strike Bowling.
In her role, Accounts Assistant Karine Duarte manages customer and subcontractor invoicing and prepares monthly receivables reports for management. Karine joins the team with a Masters in Business Management from Brazil and previous positions in the Big4 accounting firms.
And Arlette Kouchakdjian complements the NSW team as Operations Administration Assistant joining Supercare after three years as Office Manager at Mayne Media Group. Arlette’s organisational skills as well as her overall customer service skills and administration experience ensures a continued professional operation at Supercare.
Welcome Michelle, Kirsty, Karine and Arlette!